Terms & Conditions

1. Business Information

This website is operated by BritExotics (referred to as "we", "us", "our", or "BritExotics" in these terms).

2. Acceptance of Terms

By accessing or using this website ("BritExotics", "the Website", "the Site"), you confirm that:

• You have read, understood, and agree to be bound by these Terms & Conditions
• You are at least 18 years old or accessing with parental consent
• You will use this website in accordance with UK laws and regulations
• You accept our Privacy Policy and Disclaimer

If you do not agree with these terms, you must stop using this website immediately.

3. Use of Website

You may use this website for lawful, personal, non-commercial purposes only. You agree NOT to:

• Use automated tools, bots, or scrapers to access or harvest data from this website
• Submit false, misleading, defamatory, or illegal content
• Impersonate other users, veterinarians, or organizations
• Upload viruses, malware, or harmful code
• Violate UK laws, including the Animal Welfare Act 2006, Data Protection Act 2018, or Computer Misuse Act 1990
• Reproduce, distribute, or commercially exploit website content without our permission
• Interfere with the security or proper functioning of the website
• Attempt to gain unauthorized access to our systems or user accounts

Violation of these terms may result in: immediate suspension of access, content removal without notice, legal action if necessary, and reporting to UK authorities.

4. Veterinary Directory Disclaimer

BritExotics provides a directory of exotic animal veterinarians based on publicly available information. We do NOT verify, endorse, or recommend any veterinary practice.

Important Clarifications:

• No verification: We do not verify vet qualifications, RCVS registration, or service quality
• RCVS status: Registration status is indicated where known but should be verified via findavet.rcvs.org.uk
• No endorsement: Listing does not constitute recommendation or endorsement
• Information accuracy: Contact details, hours, and services may change without notice
• Your responsibility: You must verify all information directly with veterinary practices

BritExotics is not responsible for: Errors or omissions in listings, quality of veterinary care received, disputes between users and veterinary practices, changes to vet information, or professional services provided by veterinarians.

No professional relationship: BritExotics does not provide veterinary services, employ listed veterinarians, or act as an agent for veterinary practices. No veterinarian-client relationship is created between you and BritExotics.

5. Content Accuracy Disclaimer

All content on this website (care guides, blog articles, species information, legal guidance) is provided for educational purposes only.

This content is NOT:

• Veterinary advice: Always consult an RCVS-registered exotic animal veterinarian
• Legal advice: Verify current UK legislation with DEFRA, APHA, or a legal professional
• Guaranteed accurate: Information may become outdated or contain errors
• Suitable for all animals: Individual animals have different needs

We make no warranties or representations about the accuracy, completeness, timeliness, or suitability of any content. Exotic animal care standards, veterinary practices, and UK laws change over time.

Never disregard professional veterinary advice or delay seeking it because of information on this website. In emergencies, contact a veterinarian immediately.

6. Intellectual Property Rights

All content on this website (including text, images, logos, graphics, software, and database compilations) is owned by BritExotics or our licensors and is protected by UK copyright law.

You MAY:

• View and print content for personal, non-commercial use
• Share links to our pages on social media
• Quote short excerpts with proper attribution and link back to BritExotics

You MAY NOT:

• Reproduce, republish, or redistribute substantial portions of content without written permission
• Use our content for commercial purposes (including competing websites or publications)
• Remove copyright notices, watermarks, or attribution
• Use our logos, trademarks, or branding without authorization

For permissions requests, contact: hello@britexotics.co.uk

7. User-Generated Content (Future: Reviews & Comments)

If this website includes user-generated content in the future (such as reviews, comments, or forum posts), the following terms will apply:

Content Ownership:

• You retain ownership of content you submit
• You grant BritExotics a non-exclusive, worldwide, royalty-free license to display, reproduce, modify, and use your content
• We may use your content in marketing materials with attribution

Content Standards:

• Must be truthful, accurate, and not misleading
• Must not be defamatory, offensive, or violate third-party rights
• Must comply with UK laws (Defamation Act, Data Protection Act, etc.)
• Must not contain personal data without consent

Moderation Rights:

• We reserve the right to remove, edit, or refuse to publish content without notice
• We may (but are not obligated to) moderate content at our discretion
• Report inappropriate content via hello@britexotics.co.uk – we will review and act expeditiously

Indemnification: You agree to indemnify BritExotics against any claims, losses, or damages arising from your submitted content.

9. Third-Party Links and Services

This website may contain links to external websites operated by third parties, including:

• Veterinary clinic websites
• Affiliate product retailers
• Government resources (DEFRA, RCVS, APHA, etc.)
• Educational and informational sites

We have no control over and accept no responsibility for: Content on external websites, privacy practices of third parties, availability or accuracy of external sites, products or services offered by third parties.

Links do not constitute endorsement. Your use of third-party websites is at your own risk and subject to their terms and privacy policies.

10. Limitation of Liability

To the fullest extent permitted by UK law, BritExotics, its owners, contributors, and affiliated parties disclaim all liability for:

• Information accuracy: Errors, omissions, or inaccuracies in website content
• Use at your own risk: Any loss, injury, claim, or damage resulting from your use of this website
• Reliance on content: Decisions made based on information found on this website
• Third-party content: Vet listings, user reviews, external links
• Service availability: Interruptions, delays, or unavailability of website services
• Indirect losses: Consequential damages, lost profits, or business interruption
• Security: Unauthorized access to servers or personal information (though we take reasonable precautions)

Total Liability Cap: If we are found liable, our total liability to you for any claim shall not exceed £100.

12. Privacy and Data Protection

Our use of your personal data is governed by our separate Privacy Policy.

We comply with:

• UK GDPR (General Data Protection Regulation)
• Data Protection Act 2018
• Privacy and Electronic Communications Regulations (PECR)

By using this website, you consent to our collection and use of information as described in our Privacy Policy. This includes cookie usage, email communications (if you opt-in), and analytics tracking.

13. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect:

• Changes in our practices or services
• New legal or regulatory requirements
• Operational, technical, or business reasons

How you will be notified: Changes will be posted on this page with an updated "Last updated" date. Material changes will be notified via email (if you have subscribed) or prominent website notice.

Acceptance: Your continued use of this website after changes constitutes acceptance of the updated terms. If you do not agree, you must discontinue use immediately.

We encourage you to review this page periodically.

14. Termination and Account Suspension (Future: User Accounts)

We reserve the right to suspend or terminate your access to this website at any time, without notice, if:

• You violate these Terms & Conditions
• You engage in illegal activity, fraud, or abuse
• We are required to do so by law or court order
• We cease operating the website

Effect of termination: Sections 6 (Intellectual Property), 10 (Limitation of Liability), 11 (Legal Limitations), 15 (Governing Law), and 16 (General Provisions) survive termination.

15. Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Note: "UK law" or "Great Britain" are not used because England/Wales, Scotland, and Northern Ireland have separate legal jurisdictions. BritExotics operates under English law.

16. General Provisions

Severability:

If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions will continue in full force and effect.

Entire Agreement:

These Terms (together with our Privacy Policy and Disclaimer) constitute the entire agreement between you and BritExotics regarding your use of this website.

No Waiver:

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

Assignment:

We may assign or transfer our rights and obligations under these Terms. You may not assign your rights without our prior written consent.

17. Contact Information and Complaints

If you have questions about these Terms & Conditions, please contact us: